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3CX is looking for an experienced German Speaking Customer Service Representative. Professional and efficient customer service is important for any organization, so if you want to be part of a team that strives to provide best in class service and assistance to customers worldwide, then you might be just the person we are looking for.

About the 3CX team

3CX’s Customer Service team is in charge of ensuring that our 50,000 customers around the world experience the highest possible level of customer service in a timely manner.

About the Job:

Ensure the highest possible level of customer service
Dealing with inbound calls, customer and partner inquiries
Dealing with complaints
Dealing with and filtering partner applications
Referring new high potential partners
General administrative tasks
About the Applicant:

Native German speaker
Excellent verbal and written communication skills
Previous customer service experience
Resourceful and able to quickly find and locate policies and procedures to deliver correct information in a timely manner
Collaborates by sharing best practices with peers and team
Helping attitude
Excellent time management skills
Experience in Telecom/VoIP/IT will be considered an advantage
How to Apply:

Please send your CV along with a cover letter explaining why are you interested in this role to State the position you are applying for in the subject line of your email, if you fail to do so your application will be disregarded.

Please note that only successful candidates will be contacted.

Persons Required: 1

Apply Now (Send Your CV) Send Email to Employer

Contact Person

Zina Ellidou
Phone: 22060790
Fax: 22444033